We qualify returns into 1 of 3 categories:
1. Return for Refund
2. Return for Replacement
3. Return for Gift Card/Store Credit
1. RETURN FOR REFUNDS
At Tarife Attar, our customers mean the world to us, and for this reason, we strive to make your shopping experience enjoyable and risk-free. If for some reason you are not fond of your chosen scent, please message us within Etsy chat or send an email to returns@ tarifeattar.com and we will get right back to you. We just kindly ask that you send back the product and we will in turn issue you a full refund.
2. RETURN FOR REPLACEMENT
We understand that fragrances vibe differently from person to person. That is why we've reserved the option for a one-time replacement, should you not be so in love with your attar. Just reach out to us via Etsy chat or email us at returns @tarifeattar.com and let us know what replacement attar you would like us to send.
3. RETURN FOR GIFT CARD/STORE CREDIT
And finally, if you are not needing a refund and are not quite decided on your replacement bottle of choice, we are happy to issue you a store credit in the form of a gift card to be used at a future date on our main website, www.tarifeattar.com. Tarife Attar gift cards have no expiry date.
Our processing time, (the time it takes us to create your order) is 1-2 days. After we have created your order we will pack and ship to you. Within the continental US that can be on average from 2-5 days in shipping time depending on the state, you live in. We are based out of Northern California so if you were say in New York, First class mail takes 3-4 days. Priority mail takes 2 days.
Each bottle of Tarife Attar comes with a glass wand applicator. We recommend swiping one time on the soft portion of your palm and then gently rubbing both hands together, then applying to pulse points and behind ears.